Product and cut
White or red; flakes, chopped, minced, granules or powder; or fresh onion and the grade band. If you are not sure, say what the ingredient goes into and we propose the cut.
Contact
Product, cut size, quantity, delivery port - that's all we need. You will receive a complete quote from your dehydrated onion supplier, with specification, price and freight, within one business day.
Inquiry
Thank you - your inquiry is in. You'll have our written reply within one business day.
Contact details
Every inquiry reaches the founder directly - on e-mail, WhatsApp or phone.
Before you write
Three facts save most first-time inquirers a round of e-mails with a dehydrated onion supplier in India:
There is no price list. A dehydrated onion price depends on the cut, the microbiological tier, the quantity, the Incoterm and the raw-onion market of the week, so a published list would be wrong within days. What you get instead is a written quotation within one business day, valid seven to ten days, and a price that is fixed with the plant the day you confirm.
There is no full-container minimum. One pallet in a consolidated container, or a mixed pallet across cuts and colours, is a normal first order for a dehydrated onion supplier who wants a second order. The freight per kilogram is higher for LCL; the quotation shows it as its own line.
There is no credential we do not hold in writing. Sourcing is from BRC-certified plants and every lot is tested by a NABL-accredited laboratory; our own registrations - IEC, FSSAI, APEDA RCMC - are in process and are published the day each number is issued. If your supplier questionnaire needs a number we do not have yet, the answer is "in process", not a placeholder.
Your inquiry
The more of this your first message carries, the more complete the first quotation is. None of it is mandatory - a dehydrated onion supplier who needs a perfect brief before answering is not much use - but each line saves a round of questions:
White or red; flakes, chopped, minced, granules or powder; or fresh onion and the grade band. If you are not sure, say what the ingredient goes into and we propose the cut.
A one-off pallet, a container, or a monthly programme. The rhythm matters more than the first quantity - a programme gets a season price.
Hamburg, Rotterdam, Felixstowe, Jebel Ali, Singapore; FOB Pipavav or CIF your port. Without a port we quote FOB and add the freight when you tell us.
Moisture, colour, microbiological tier, cut-size band, packing. A dehydrated onion supplier should answer your specification line by line, and we do.
10-14 kg or 20/25 kg bags, private label or plain, pallet type. Say whether your warehouse takes Euro pallets or another size, and whether each bag needs your own label or lot code.
When you need the goods at your port. It tells us whether a current lot fits or a fresh production is needed. Loading follows 10-15 days after the order, and the sailing adds two to six weeks by destination.
Whether you want samples first, and the courier address if so. Samples of 200-500 g per product travel by courier with the lab report of the lot they were drawn from.
If your quality system has a form for new suppliers, send it with the inquiry; the answers come back with the quotation.
Our reply
An inquiry to a dehydrated onion supplier should not produce a one-line price. Within one business day of your message (Monday to Saturday, Indian time) you receive one PDF with:
For the cut you asked about - moisture, colour, ash, foreign matter, cut-size distribution, the microbiological tier and the packing.
With the Incoterm and the port it applies to; for CIF, the freight shown as its own line at the rate we pay. The product price and the transport cost never hide inside one number.
Bag weight, bags per pallet, pallets per container, and the container load for that cut - flakes fill a 20-foot box by volume at roughly nine to ten tonnes, finer cuts at twelve to thirteen.
From order to loading and the typical transit to your port. Loading is 10-15 days after the order for a new lot; the sailing adds two weeks to the Gulf and up to six to North America.
For a first order, and what they become for a programme. A first order is usually an advance with the balance against the shipping documents; a letter of credit suits regular volumes.
Seven to ten days, because the raw-onion market moves and a dehydrated onion supplier who quotes for thirty days is charging you for a buffer.
To anything we cannot supply: an organic grade, a tier a plant cannot reach this month, a delivery date that a sailing schedule does not allow.
If your inquiry arrives outside office hours, the day starts when the office opens; a message sent from Germany on a Friday evening is answered on Saturday morning your time.
Channels
One company, one founder, and every message ends up in the same order record - but the fastest channel depends on what you need:
| You want to | Best channel | What happens |
|---|---|---|
| Get a quotation or specification sheet | The form on this page, or e-mail | A complete written quotation within one business day |
| Order samples | The form (tick samples) or e-mail with the courier address | 200-500 g per product by courier with the sample lot's lab report; tracking number shared |
| Ask a quick question about a running order | An answer the same working day; anything that matters is also written into the order record | |
| Speak to someone | Phone, or a scheduled video call | Indian office hours, or a slot in your time zone by arrangement |
| Send a supplier questionnaire or audit request | Completed questionnaire returned with the documents it asks for; visit dates proposed | |
| Report a problem with a delivered lot | E-mail with your inspection result and photographs | The retained sample of the lot goes for a repeat test; you hear the outcome and the remedy in writing |
| Reach us in German | E-mail (German is read and answered) | Regional contacts are added for our main export markets once appointed |
Samples
Samples are the honest way to compare suppliers, and we would rather send them than argue with a photograph. A dehydrated onion supplier who hesitates to send a sample of the actual lot is telling you something about the lot:
Standard sample: 200-500 g per product, drawn from a current production lot, sealed, labelled with the lot code, and sent by courier with that lot's certificate of analysis and the specification sheet. Courier time is three to five days to Europe, two to three to the Gulf, four to six to North America. Samples of up to three products are free; the courier cost is charged for larger sets and credited against the first order. If you want to test a specific tier - Low or Extra Low Bacterial - say so, because a standard-tier sample tells you nothing about a steam-treated lot. When a sample passes, the lot you order is produced to the same specification, and a pre-shipment sample of that actual lot follows before loading for your release.
Time zones
India is 4.5 hours ahead of Central European Time in winter and 3.5 in summer, 9.5 to 10.5 hours ahead of the US east coast, 2.5 hours behind Singapore and 1.5 hours ahead of the Gulf. Our office hours are Monday to Saturday, Indian time, and a dehydrated onion supplier who answers in your working day is a matter of planning, not luck:
| Your market | Your morning is our | Your afternoon is our | What that means for you |
|---|---|---|---|
| Germany, Netherlands, Belgium, Norway | Late morning to early afternoon | Evening | A morning e-mail is answered before your lunch break; an afternoon e-mail by your next morning |
| United Kingdom | Early afternoon | Evening | Same rhythm as the EU, one hour later |
| US east coast and Canada | Evening | Night | An end-of-day message is answered by the time you open the office |
| Gulf | Morning | Afternoon | Same working day, almost the same hours |
| Singapore, Malaysia, Vietnam | Early morning | Midday | Same working day |
| Australia, New Zealand | Before our office opens | Morning | Answered in your afternoon |
WhatsApp messages about a running order are read outside office hours as well; a container that is loading does not keep office hours either. The promise is one business day for a new inquiry; for a running order you normally hear back within the hour during Indian office time, because a dehydrated onion supplier with one founder does not route messages through a queue.
If you prefer a fixed slot, propose two times in your time zone and we confirm one; calls about a specification or a first order usually take twenty minutes, and the summary and any figures discussed reach you in writing the same day so that nothing agreed on a call lives only in memory.
Visits
Every claim on this site can be checked in person. Visits to the office in Bhavnagar, the godown in Bhavnagar GIDC and the partner plants in Mahuva are welcome by appointment - give us a week's notice for the plant, because production slots and the plant's own visitor rules apply. If you audit suppliers formally, send the audit plan in advance and the plant's BRC certificate, last audit report and HACCP plan reach you before you travel. A dehydrated onion supplier should make the trip worth it: one day covers the office, the godown and two plants, and the field belt on the way.
When a flight is not practical, a scheduled video call replaces it: a walk through the godown, or a call from the packing line while your bags are filled and sealed. Most buyers take the call for the first order and visit once a programme is running.
A typical visit day: the office in Bhavnagar in the morning for the documents, the godown in GIDC to see storage, labelling and the container bay, then the 60 km to Mahuva through the onion belt - fields, curing yards and the plant that will produce your lot, with its QC room and packing line. Bring your specification and your questionnaire; a dehydrated onion supplier answers most audit questions faster on the plant floor than by e-mail, and the plant's own QC manager is there to answer the rest. If you want to see a specific step - the steam treatment for the Extra Low Bacterial tier, metal detection, the packing-room swab routine - say so when you book, and the visit is timed to a run where that step is live.
Other inquiries
Not every message is a purchase inquiry, and these reach the same inbox at a dehydrated onion supplier that is also a buyer of services:
Rate offers for Pipavav to European, Gulf, Southeast Asian and North American ports are welcome by e-mail; we book on the buyer's forwarder for FOB orders and on our own for CIF.
NABL-accredited laboratories in Gujarat and third-party inspection agencies with a Bhavnagar or Mahuva presence, send your scope and turnaround times.
BRC-certified units interested in a private-label programme with a dehydrated onion supplier that supervises and documents every run - contact the founder directly.
Ground reports, price trends and harvest observations from the Mahuva belt are shared on request and on our blog.
Commercial contacts in our main export markets are planned once the first orders are confirmed; write if that is you.
Privacy
What you send us is used to answer you and, if you order, to run the order. Inquiry details are stored in our order system, shared with the plant only as a specification (never with your name or destination), and with the forwarder and customs broker as far as the shipment needs. We do not sell or share contact data with anyone else, and we do not add you to a newsletter you did not ask for. Inquiry e-mails are answered from the same info@ address you wrote to, so the thread stays in one place. The privacy policy states the details, including your rights under the GDPR as an EU buyer of a dehydrated onion supplier outside the EU. Order records, photographs and the lot record are kept for the retention period the documents require - the certificate of analysis and the retained sample for twelve months, commercial documents for the statutory period - and are yours to request at any time.
FAQ
How to reach us and what happens when you do. Anything not covered here, send us the question - you have an answer within one business day.
Within one business day for an inquiry, Monday to Saturday, Indian time - with a complete quotation, not a holding message. Questions about a running order are answered the same working day.
One pallet in a consolidated container, roughly 500 to 800 kg depending on the cut, or a mixed pallet across cuts and colours. Samples come before that, at no charge for up to three products.
You can ask for an indicative range and we give it, but a real quotation needs the destination port, the quantity and the tier, and it is addressed to a company. A dehydrated onion supplier who quotes a firm price to an anonymous inquiry is quoting a number that will change.
Yes - German is read and answered in writing today, and English serves every other market. The German-language version at klarharvest.com/de is written for German-speaking buyers, not translated.
Until the launch build is complete, the form shows a note and asks you to e-mail info@klarharvest.com instead - same details, same one-day reply. Nothing you type is lost or sent anywhere in the meantime.
Yes, in Indian office hours, or book a video call in your own time zone by e-mail or WhatsApp. For anything that affects an order we confirm the outcome of the call in writing.
The founder, personally - there is no inbox that inquiries disappear into. Once regional contacts are appointed, inquiries from their markets are shared with them.
Send the questionnaire. Supplier evaluations are how a dehydrated onion supplier gets on a shortlist and how a buyer avoids a surprise later; we answer them fully, with the plant's certificates, a sample lot record and our registration status stated as it is.
Yes, by appointment - office, godown and partner plants. If a visit is not practical, a live video call from the packing line and a document audit by e-mail cover most of what an evaluation needs.
Pipavav on Gujarat's coast, about 90 minutes from Mahuva; Mundra and Nhava Sheva as alternatives - the ports every dehydrated onion supplier in the belt uses. To any port a shipping line serves from there - the export markets pages list the usual ports and transit times by destination.
What happens next
The first three of seven documented steps with a dehydrated onion supplier that documents everything. Nothing in them waits on you chasing us for an update.
01
A complete written quote from your dehydrated onion supplier - specification sheet, price, freight shown separately and lead time - within one business day.
02
200-500 g per product by courier, with the lab report of the sample lot. Check taste, colour and cut before ordering, then tell us what to adjust.
03
On confirmation we lock the raw material price with the plant the same day - the reason our quotes are honest, not padded, and your price holds to loading.
Start here
Product, cut size, quantity, destination port - that's all we need to start. You'll receive a written quotation with full specifications from a dehydrated onion exporter, not a one-line price.
info@klarharvest.com · WhatsApp +91 97371 01599 · Bhavnagar, Gujarat, India
Samples
200-500 g per product from a current lot, dispatched by courier with the specification sheet and the sample lot's lab report.
A complete written quotation - specification sheet, price with freight shown separately, and lead time - within one business day.
The complete specification sheet as a PDF - cut size and sieve range, moisture, microbiology tiers, packing options and container loads - sent to your e-mail within one business day.
Thank you - your sample request is in. You'll have our written reply with dispatch details within one business day, and the parcel ships by courier with the specification sheet and the lot's lab report.
Thank you - your inquiry is in. You'll have a complete written quotation - specification sheet, price with freight shown separately, and lead time - within one business day.
Thank you - the specification sheet is on its way. You'll have the PDF in your inbox within one business day.